Quality Policy

The WorkPac Group of Companies is an organisation engaged in the recruitment, induction, assessment, training and placement of human resources within the mining and construction industries. Our activities are developed as strategic partnerships and conducted as a service and responsibility to both our Field Team Members and to our Industry Clients.

Our activities include:

  • Executive Recruitment
  • Mine Management Recruitment
  • Industrial Management Recruitment
  • Mining Project Management
  • Trades Recruitment
  • Policy Procedure Formulation
  • Workplace Agreements
  • Office Staff Recruitment
  • Performance Appraisals
  • Performance Appraisals Structures
  • Job Descriptions
  • Induction Services
  • Industrial Relations Advice
  • Workplace Assessors
  • Outplacement, Training and Development

Our organisation is committed to providing high-quality human resources services through these practices:

  • meeting all client, personnel and regulatory requirements
  • understanding client & industry needs
  • selection and training of personnel to maintain high work standards
  • customer support program
  • monitoring customer satisfaction
  • health and safety management
  • commitment to continuous improvement of our management system

We are concerned that not only our clients, but also other interested parties, benefit from the quality of our work. Our Quality Management System is based on the Australian quality management systems standard AS/NZS ISO 9001:2000.This statement is issued to indicate our attitude to client relationships and our standards of service. The full support of our employees, suppliers and subcontractors is sought in actively pursuing this quest for quality.