ARE YOU READY TO ACCELERATE YOUR LEARNING?
WorkPac Skills, together with our Registered Training Organisation Gold Training (RTO # 40515) and other recognised training providers, are pleased to offer our employees and job seekers courses and skills for the future.
Accelerate your career with us through formal vocational training which delivers recognised qualifications!
Coming soon we will also offer a suite of additional micro-credentials to help you build a long career in your chosen field.
CHECK OUT OUR CURRENT COURSES
BSB51918 DIPLOMA OF LEADERSHIP AND MANAGEMENT
Great leaders aren't born, they're made. Through this Diploma of Leadership and Management, you will develop real-world skills and techniques to lead a team by example.
BSB50215 DIPLOMA OF BUSINESS
Have you ever dreamed of running your own small business, or perhaps playing a key role in a larger organisation? Through this course, you will develop the skills to open doors to new career opportunities!
FREE - BUSINESS WRITING SKILLS
Written communication is part of every workplace. It can take many forms from emails to reports. Poorly written communication portrays unprofessionalism and the message can be misinterpreted. This module is for anyone who wants to gain confidence and skills to write professionally and communi...
FREE - DEALING WITH COMPLAINTS AND DIFFICULT CUSTOMERS
No matter what sector you work in, conflict is inevitable. It doesn't have to be the end of the world. In fact, a well-handled complaint can be as effective as providing an excellent experience first up. In this quick and engaging course, you will learn about the basics including a simple 5-s...
FREE - RESOLVING CONFLICT
Poorly handled conflict can affect both employees and customers and therefore the organisations bottom-line. This module is for anyone that works in a team, interacts with customers, or is a people leader, and wants to learn about identifying the source of conflict and to manage and res...
FREE - SELLING TECHNIQUES
This module provides an overview of the various methods of selling techniques - suggestive, up, down, personal, and add-ons or extras - and how to choose the right one for your situation.
FREE - HARASSMENT, BULLYING AND DISCRIMINATION
The training module offers an overview of sexual harassment, bullying and discrimination and how these unwelcome activities affect the workplace. You will also learn how to respond if you are the victim of such conduct.
FREE - IT SECURITY AWARENESS
This module covers the basics of IT safety, including what to look out for and how to protect against such things as phishing, ransomware, and much more.
FREE - GREETING GUESTS
Wherever you work, the way you greet your guests can give them the most important impression of your business. This module will teach you how to correctly greet your guests in order to give them a positive first impression and make them feel welcome. Whilst the majority of the information con...
BSB30415 CERTIFICATE III IN BUSINESS ADMINISTRATION
Want to develop your skills and knowledge for an entry-level administration role?Upon completion of this qualification, you will have the knowledge of a multi-skilled administrator, with the ability to apply your skills in both private and public sector roles.
BSB30115 CERTIFICATE III IN BUSINESS
Get up to speed with the latest business and computing skills. You will learn about basic office operations, creating spreadsheets, developing electronic presentations and conducting online transactions.
BSB31115 CERTIFICATE III IN BUSINESS ADMINISTRATION (MEDICAL)
Are you seeking to improve your current career prospects within medical administration in a private practice or a hospital setting? This course will provide you with the fundamental skills and knowledge for an entry role in the medical administration industry.
RII30815 CERTIFICATE III IN CIVIL CONSTRUCTION PLANT OPERATIONS
This highly engaging qualification is ideal for those who are wanting to pave the way for a new career in the Civil Construction industry. You will develop the real-world skills and techniques involved in general site and labourer duties, including plant operations.