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We’ve been alerted to a recent scam where scammers are calling job seekers and posing as WorkPac representatives.

The scam caller requests the job seeker’s personal details, including what software the job seeker uses.

What to do if you suspect a phone call is a scam?

It's important to be cautious and verify the identity of anyone who calls and requests personal or financial information over the phone.

If you're uncertain, hang up and contact WorkPac directly (1300 967 527) to verify the identity of the caller.

Remember, if a call seems suspicious, do not engage with the caller, and hang up immediately.

Here are some signs that may indicate a scam phone call:

  • The call looks unusual. It may be unsolicited, from a phone number you don’t recognise or the caller ID is blocked

  • Be aware of caller ID spoofing. This is a sophisticated practice where scammers fake their caller ID to appear as a company or government agency (eg. A bank, Centrelink)

  • You are asked to provide personal information (eg. Bank account numbers, Driver’s Licence details) in an unsecured environment – eg. verbally or via SMS.  WorkPac will always provide you with an option to share sensitive information/documents via our secure candidate portal  If in doubt, hang up and contact your WorkPac Representative via 1300 967 572

  • High-pressure tactics. Scammers may try to pressure you into making a quick decision or providing personal information immediately (eg. “I need to know your bank account details now so I can complete your job application”)

  • Poor sound quality. Some scammers may call from overseas and have a poor sound quality and background noise

For more information about phone scams in Australia, please visit the Australian Communications & Media Authority’s website: