Emergency Assistance Program
A confidential counselling service can help us to deal with issues we are experiencing and get us back to leading a happy and productive life at home and work, but what you may not know is that many employers have this service available and it is free to access.At WorkPac our Employee Assistance Program (EAP) is provided through Gryphon Psychology.So, what is an EAP?An EAP provides free, professional and confidential counselling services to assist you, your partner and any dependent children through both personal and work related problems, including:work pressure issuesemotional stress, anxiety, conflict, tension, and depressionchild and family issuesseparation, divorce, or relationship difficultieshealth and lifestyle issues (including drugs, alcohol and gambling)financial and legal referral.personal traumagrief and bereavementIs it confidential?YES. Confidentiality is of the highest importance under the EAP program. Absolutely no information can or will be passed to us or any other person without your written consent. The only time information could be passed on without your consent is when the failure to disclose this information may place yourself or others at risk.Who can use this service and what does it cost?The EAP is a free service available for all WorkPac Group employees, partners and dependent children.What can I expect?A counselling session will normally last for around one hour. Under your EAP you will have a limited number of sessions available to you. Your psychologist will advise you more on this in your first session. If further assistance is required your Gryphon Psychology will approach us for approval. Alternatively, a referral may be made to a more specialised or long term assistance program.How do I access the service?To make an appointment call the 24/7 number 1800 056 076, and an appointment will be made with one of the Gryphon Psychology’s professionals in your area. If you are unable to attend your appointment please provide 24 hours notice, failure to do this may mean one of your sessions will be deducted from your allocated amount.