Wednesday 28 April is World Day for Safety and Health at Work and Workers' Memorial Day. The day provides an opportunity to reflect on how to prevent work-related occupational diseases, deaths, injuries and illnesses. It is also a day to remember those that have died from a work-related injury or illness. While the number of work-related fatalities in Australia has been steadily decreasing over the last decade, any workplace death is tragic and unacceptable. The latest finalised data shows that in 2019, 183 workers were fatally injured at work. By raising awareness of work health and safety (WHS) issues and taking action to eliminate or minimise health and safety risks at work, we can help prevent further work-related fatalities and injuries. The World Day for Safety and Health at Work theme for 2021, as set by the International Labour Organization, is anticipate, prepare and respond to crises and invest now in resilient OHS systems. The theme acknowledges the impact that the global COVID-19 pandemic has had on our working lives and the importance of building an effective, resilient and adaptable WHS framework. Workplaces can do this by undertaking risk management that is planned, systematic and covers all reasonably foreseeable hazards and associated risks. A risk assessment can be undertaken with varying degrees of detail depending on the type of hazard and the information, data and resources that you have available. WHS risk management can be as simple as a discussion with your workers or involve specific risk analysis tools and techniques developed for specific risks or recommended by safety professionals. For some complex situations, expert or specialist advice may be useful. See our risk mitigation webpage for a step-by-step guide to managing WHS risks. It is important to remember to also manage psychological and mental health risks. Under WHS laws, you must eliminate or minimise the risk to psychological health and safety arising from the work carried out by your business or undertaking as much as you reasonably can. See our mental health webpage for more information on what you can do at your workplace. The International Trade Union Confederation have set the theme for Workers’ Memorial Day 2021 as ‘Health and Safety is a fundamental workers' right’. We encourage everyone to raise awareness about health and safety in the workplace. READ POST
THIS NATIONAL SAFETY BULLETIN HAS BEEN DEVELOPED TO PROVIDE OUR TEAM MEMBERS WITH GENERAL GUIDANCE ON HOW TO MANAGE RISKS ASSOCIATED WITH EXPOSURE TO DIESEL FUMES IN THE WORKPLACE.What is Diesel Exhaust? Diesel exhaust comes from engines burning diesel fuel. It is a complex mixture of gases, vapours, liquid aerosols and particulate substances. These substances are the products of combustion. The main chemical components of diesel exhaust emissions are:Gases and vapours–these are mostly the gases found in air like nitrogen, oxygen, water vapour and carbon dioxide. There are also hazardous chemicals like nitrous oxide, nitrogen dioxide, sulphur dioxide, and carbon monoxideFine particles known as diesel particulate matter (DPM) including fine carbon particles. Hazardous chemicals known as poly aromatic hydrocarbons (PAHs) adhere to the surface of the carbon particles. DPM can act like a gas and stay airborne for long periods of time. DPM can penetrate deep into the lungs because of its small sizeWorkplace Exposure to Diesel Exhaust: The major source of workplace exposure to diesel exhaust on a mine site is from heavy vehicles that use diesel fuel like haul trucks, bulldozers and excavators. Diesel exhaust may also be generated from stationary power sources like generators and winch motors including those mounted to vehicles. Levels of exposure can be higher in enclosed, poorly ventilated areas where the concentration of exhaust can build up like in heavy vehicle repair workshops or underground. Workers who may be exposed to diesel exhaust include; operators, miners, truck drivers and vehicle maintenance workers.What are the Health Effects of Exposure to Diesel Exhaust Fumes? Exposure to diesel exhaust can cause both short- term (acute) and long term (chronic) health effects. Short-term (Acute) effects Short term exposure to high concentrations of diesel exhaust can irritate the eyes, nose, throat and lungs and cause light-headedness, coughing, phlegm and nausea. Very high levels of diesel exhaust exposure can lead to asphyxiation from carbon monoxide poisoning. Long-term (Chronic) effects Long term exposure can worsen asthma and allergies and increase the risk of heart and lung disease. Diesel engine exhaust emissions contain many known carcinogenic substances, for example PAHs adhere to the surface of the DPM. DPM is easily inhaled into the respiratory tract and there is epidemiological evidence which indicates ongoing exposure to diesel exhaust emissions may result in an increase in the risk of lung cancer.How can Diesel Exhaust Exposure be Minimised? Use better air flow, increasing air flow is a safe way to minimise worker exposure. Diesel exhaust in enclosed areas including when engines are idling or under maintenance can be reduced using local exhaust ventilation (LEV), extraction or general ventilation including improved natural air flow. LEV systems remove diesel exhaust before it gets into the air you breathe. Tailpipe or stack exhaust hoses can be attached to a stationary vehicle running indoors and exhausted to outside with an exhaust extraction system where it will not re-enter the workplace or contaminate other areas. Operators must regularly monitor cabin odours/fumes and immediately report any concerns they have to their Supervisor. If during the course of work operators encounter odours/fumes entering the cabin of the equipment being used, they must immediately shut down the equipment, remove themselves from the hazardous environment and report the event to their Supervisor for immediate investigation.Use Safer Work Practices All diesel engines should: • have regular maintenance, frequent tune-ups and the exhaust system checked for leaks, • be turned off whenever possible rather than leaving them idling, and • be fitted with emission control devices (air cleaners) like collectors, scrubbers and ceramic particle traps—these should be checked often and replaced when dirty. Cracks or holes in cabins of plant with diesel engines and their doors and windows should be sealed to prevent diesel exhaust from seeping in. These should be checked regularly and repaired immediately if leaks are detected. The number of diesel-powered plant and workers in the exposure area should be reduced, where reasonably practicable. Workers should be provided with information on hazards associated with diesel exhaust and how to minimise exposure.Consider use of appropriate PPE: Respirators are the least effective method of minimising diesel exhaust exposure and should only be used when it is not possible to control diesel exhaust exposure in other ways. Respiratory protective equipment (RPE) may be appropriate in some situations however you should get advice from a competent person like an occupational hygienist if you are not sure. Specific types of respirators must be used to reduce diesel exhaust exposure. P2 disposable respirators may be suitable if the concentration of vapour in the diesel exhaust is low. Half or full-face respirators with a filter cartridge that protects against gases, organic vapours and particles are generally more suitable. Further information is available in the Australian Standards AS/NZS 1716:2012 Respiratory Protective Devices and AS/NZS 1715:2009 Selection, Use and Maintenance of Respiratory Protective Equipment.Some Additional Resources: Additional Information on managing risks of diesel exhaust exposure in the workplace is available at the following sites: Resources Safety & Health QueenslandSafe Work Australia – MiningDept Mines, Industry Regulation & SafetyThe WorkPac Group Safety and Risk Team will be providing regular updates on this important topic for you. For further information and assistance please contact your Regional Risk Manager on 1300 967 572 or ServiceCentre-OSH@Workpac.comREAD POST
THE NATIONAL SAFETY INFORMATION BULLETIN HAS BEEN DEVELOPED TO PROVIDE OUR TEAM MEMBERS WITH A BETTER UNDERSTANDING ON THE GENERAL SAFETY REQUIREMENTS FOR DOZER OPERATIONS IN OPEN CUT MINING OPERATIONS.Prior to Dozer Operations:Prior to any dozer operations the site Supervisor and Operator should ensure that a task specific risk assessment such as a Job Safety Analysis (JSA) is completed before commencing work. The JSA should also be reviewed if the work conditions change (e.g. wet conditions following heavy rainfall). Pre-start Equipment Checks:Dozer Operators must complete daily pre-start equipment checks using a comprehensive checklist to identify any visual and or mechanical hazards. Any hazards identified during the inspection must be reported, documented and rectified prior to an operator commencing work tasks. Safe Work Procedures:Dozer operators must always follow the site Safe Operating Procedures (SOPs) or Safe Work Instructions (SWIs) for the tasks being completed. Operators must also be aware of their surroundings and any hazards in the immediate work areas.Basic Safe Work Practices when working near edges include:Maintaining a full blade of material between the dozer blade and the edge when pushing material over a faceAlways work up and down a slope, never across the slopeOperators must regularly inspect working edges for signs of instability such as material movement or cracksAlways maintain a safe distance from the edge of a face – if working at an elevated edge or travelling along the top of the face, the safe distances from the edge should be determined through a risk assessment process and geotechnical assessmentConsider using remote control technology to perform the job if dozers are required to work near pit edges and there is a significant risk to the operator (e.g., High Dumps or Unstable Ground Conditions)Lighting & Environment: Mine management must ensure that adequate lighting of working areas is provided at night. It is not sufficient to rely on equipment running lights. Fixed lighting or trailer mounted lighting plants should be maintained at all working locations. Planned Maintenance: To ensure all equipment is maintained to a high standard the Mine must ensure that appropriate planned maintenance and fault repairs are completed, coupled with immediate, management-supported and mandated equipment shutdown in cases where problems cannot be fixed immediately.Site Layout & Pit Geography:All Operators must be familiar with the site layout and pit geography. This is essential where long distance commute systems of work are in place, as crews may need to be updated on changes to their workplaces during their time off sites. This should also be done after any other extended site absences such as annual leave.Planned Movements & Positive Communications: The Mine site must also have rigorously controlled procedures for movement of equipment from one location to another within the pit/working environment. Special emphasis should be placed on movement of slow-moving equipment, such as excavators and tracked dozers, with positive communication protocols prior to any planned equipment movements and confirmation when movements are complete. Event Reporting: It is essential that incidents or unusual and unexpected conditions are immediately reported to the site supervisor. In particular, it is important to be vigilant in examining areas near the edges of benches for cracking or slumping which may indicate potential failures of bench faces.The condition of the face of the bench above the working horizon should be regularly checked for signs of instability, both local, and more widespread. Signs may include cracking and small volume rock failures, as well as bulging or swelling of the face or toe of pit walls. Strong hand torches will be needed at night to spot any ground hazards. It is important that checks are made regularly, and always after blasting and after rainfall events. Also, any new water noticed from the ground or changes in existing ground water volume should be reported too.Mine Site Operating Practices: Operating practices established by the individual mine for bulldozers must be understood, adhered to and regularly monitored by the Dozer Operator. The specific practices and procedures are determined by the individual mine management in consultation with the equipment supplier and the plant operators. These practices will take account of the capacities and limitations of each unit type and include working grade limits and specific precautions, as well as safe use of all implements. All standard procedures need to be developed within an effective risk management framework by the Mine site.The Mine must ensure strict enforcement of the wearing of seatbelts by all operators of and passengers in mobile plant, at all times when the equipment is operating.Where adequate procedures are already in place, the requirements of the management and supervisory team should be emphasised and made plain to employees, and rigorous enforcement of clearly articulated policy and practice should be ensured at all levels of the organisation. At all times, the risks associated with these types of operations need to be properly assessed and appropriate controls put in place to ensure the safety of employees.Some Additional Resources: Additional Information on Dozer Safety in Mining is available at the following websites:Resources Safety & Health QueenslandSafe Work Australia – MiningDept Mines, Industry Regulation & SafetyThe WorkPac Group Safety and Risk Team will be providing regular updates on this important topic for you. For further information and assistance please contact your Regional Risk Manager on1300 967 572 or ServiceCentre-OSH@Workpac.comREAD POST
Long weekends have traditionally been times of high risk, due to an increase of traffic on the road. With all the excitement of Easter time, it’s easy to become complacent or forget the importance of safe driving.The Safety & Risk Team at WorkPac Group wanted to remind you that if you’re travelling long distances to see family and friends, stay focused on the task at hand and make sure you follow these simple safety tips to ensure your safe arrival and return home. Check your tyre treadWhen was the last time you checked your tyres? They’re often overlooked (maybe because there’s no warning sign for them on the dashboard!).Your tyres must have 1.4mm or more tread depth to be legal. Tyre wear can increase through incorrect tyre pressure, so make sure you routinely check them – especially before a long journey. Get some polarised sunglassesIt’s good to feel the warmth of the sun on your skin but it’s not so good when the sun is creating a nasty glare that may inhibit your vision when driving. Invest in some good quality polarised sunglasses and keep them handy for the car rides ahead. Remember those drinks from the night beforeYou’re still labelled a drink driver if you drive under the influence the morning after a night out. It’s a common scenario: the morning after a gathering, you think you’re fine to drive. You’re stopped to be breathalysed to discover you’re over the limit.Up to 25% of fatal crashes are caused by drivers over the legal alcohol limit. Unsure if you’re OK to drive? You probably aren’t – use public transport or grab a cab. Keep a safe distanceWith busy roads come frustrated drivers, you won’t get there any quicker by tailgating. As soon as you start to feel annoyed about the traffic ahead, take a deep breath and slow down until you’re a safe distance away from the car in front. This should be roughly a two second gap, or four seconds if conditions are poor. Make sure you get some sleepIt’s a busy time of year, full of family gatherings and trips away. Have you ever fallen asleep for a split second behind the wheel? Sleep experts call this a ‘microsleep’ and it can be fatal.Signs of fatigue include yawning, squinting and blinking more than usual. You may also wander into a daze, forgetting the last few kilometres. Sound familiar?If you experience any of these signs it’s always better to avoid driving. Take another mode of transport or, if already driving, take a break and have a nap if needed. Use indicators properlyIndicators are designed to warn the car behind that you’ll be turning soon. Too often drivers will brake or start to turn before indicating, which is pointless.Not only is this frustrating for the car behind but it’s dangerous. Assume that every other car on the road isn’t paying attention and give them plenty of opportunity to react. Do not swerve to avoid animalsAnimals on the road can be a huge hazard. There are many videos on social media showing drivers stopping to let animals cross the freeway, or swerving dangerously only to miss them by inches. Although it’s nice to know an animal is saved, it could quite easily have turned out differently. Don’t risk your own and other road users lives by swerving. Put your phone out of sightOur phones are now integrated into most aspects of our lives – they travel with us to work, to school and out socialising on a weekend. One place they don’t belong is in direct line of sight while driving.According to the RAC, texting while driving at 100km/hr is the equivalent of driving the length of the MCG blindfolded.Replying to a message can always wait. If it can’t wait, pull over at a safe place. To avoid distraction entirely, just put the phone in the glove box until you arrive.On Behalf of the WorkPac Group we wish you and your loved ones a very happy and safe Easter 2021. READ POST
10th September 2020 is a day set aside from others to remind us all the importance of checking in with colleagues, friends and family to as the questions “R U OK?” At WorkPac we care about all our team members. We understand that life’s challenges can leave people feeling helpless, hopeless, afraid, disconnected and at genuine risk. We consistently encourage all our employees to have open communications with their Managers and access the dedicated Employee Assistance Program services if they need additional support. Visit https://www.workpac.com/employee-assistance-programWe understand that positive actions in an open safe environment encourages engagement and can assist with improving health and wellbeing in the workplace. A simple way to provide support is by genuinely asking “Are you OK?” and be prepared to have regular meaningful conversations to help someone who might be struggling to feel supported when confronted with challenges in life whether at home, work, school or in sport.This year, we encourage everyone to keep promoting the importance of Work Health and Safety in your workplaces, looking out for one another and As always, if you need any additional information or support please reach out to your WorkPac Representative, Supervisor, Direct Manager & Regional Risk Manager.
WorkPac Group employees will receive either a Payment Summary via email or an Income Statement via their myGov account on or before the 14th of July. For most people, Payment Summary information (also known as a Group Certificate) will be available after the end of the financial year in their Australian Tax Office online services account through myGov and it will be called an ‘Income Statement’.We recommend that you check two things ASAP. 1) Please make sure you have created a myGov account. There’s a guide available here https://www.servicesaustralia.gov.au/individuals/online-help/create-mygov-account2) Please check your contact email address in myworkpac https://my.workpac.com/main/personal-details. If this email address is incorrect please contact your recruitment coordinator.
As National Reconciliation Week draws to a close our very own Financial Accountant Sam Roberts talks about why we need to reconcile, and not just in accounting! https://www.charteredaccountantsanz.com/news-and-analysis/news/why-we-need-to-reconcile-and-not-just-in-accounting
We’re told to find our ‘passion’, follow a dream, discover a vocation in life.If it comes to you, then it’s a calling.That’s what happened to Central Queensland coal miner and WorkPac employee Ivan Mardones. Ivan faced his depression and anxiety demons and founded a not for profit charity named ‘A Chance for Change’ which promotes mental health amongst men.The process towards positive mental health for Ivan included finding a different way to express his values like love, loyalty and hard work.It is summed up in the organisation’s motto, where ‘speaking up’, unlike hardening up, ‘is manning up’.A Chance for Change gives men the opportunity to talk by creating familiarity in delivering services both on and off site, Ivan said.The group has 33 ambassadors on sites around the country, and a barbershop in East Brisbane called Stigma Cutz. A Brisbane based coffee shop called Stigma Cutz will also be opening soon.As a coal miner, Ivan found that despite the efforts to promote men’s mental health on so many levels, there was something missing at the ground level.“I've got different stages I'm working on in the strategic plan, to get to where we want to be. One of the key elements is social connection,” he said.“So, I thought if we create places where mundane things such as getting a haircut can become an experience of social connection, then we're one step closer to breaking those barriers that have formed over the last 50-100 years in this country.“And one of the little twists is having the Mental Health First Aid-certified barber.“… the barber can assess when someone's in need, or they've got no idea where to go for help; or someone needs to help someone else, but they don't know where to start. They can get that information while they're getting the haircut.”WorkPac is also fortunate that one of its clients, Chris Doherty, is an Ambassador at A Chance for Change.Preventable death is the lasting impression Chris took from 12 years as a volunteer State Emergency Service member working on the Queensland-New South Wales border.Chris entered the mining industry in Queensland and has since taken on a pro-active role in promoting positive mental health through his work as an ambassador for A Chance for Change.It was a chance to continue to make a contribution, Chris said.“I joined up (to the SES) as soon as I could, straight out of school, and was in it up until about 2012 when I started doing fly-in, fly-out,” Chris said.“One of the things that we did fairly often was body recoveries from the bush, and quite a number of the body recoveries were suicide victims.“… it moved me to want to try to help that side of things as well, …, so I thought I'd volunteer my help somewhere else.”The group gave him the opportunity to help deliver services at the ground level, said Chris.“Oh man, a lot of the ones I've seen myself are just guys missing their children or missing out on family gatherings, family outings,” he said.“Guys just get lonely and bummed about it really and get down and withdraw into themselves a little bit, or get a little bit angrier than they usually are.“So yeah, it doesn't hurt to go, ‘hey man, you want to talk?’ and once someone's realised that you're willing to listen to them and listen to them without jumping in over the top of them and; that you're not judging them for who they are or anything like that.“You're just there as a set of ears for them and to try and help them. They're generally pretty open towards seeking help.”A Chance for Change had the full support of WorkPac in Townsville, said Townsville Business Centre Manager Elisabeth Kelemete.While WorkPachad processes in place for identifying and addressing mental health issues, there was always room for intervention said Lis.The business centre had donated $1000 through the WorkPac ‘GiveBack’ program to help A Chance for A Change set up the ‘Stigma Cutz’ barbershop in Brisbane.The ambassadors were welcomed at toolbox meetings and pre-starts to promote the service and had already made their presence felt among staff, she said.As a WorkPac employee, you can access free psychology through our Employee Assistance Program. To make an appointment, call the 24/7 number 1800 056 076. You can learn more here.Alternatively, there are other services you can reach out to:Lifeline has a 24-hour crisis line that you can call for support, and many valuable resources are available on their website. You can call on 13 11 14 or visit their website here: Beyond Blue also have a 24-hour line you can reach on 1300 22 4636, and their website offers plenty of advice and information:
Please follow the link below for general updates on COVID-19 communications for WorkPac Group employees.workpac.com/covid19For site specific COVID-19 updates for WorkPac Group employees, please login to myworkpac and visit the following linkhttps://my.workpac.com/main/covid-19At the WorkPac Group, the health and wellbeing of our people remains our top priority. There is no cause for panic. We are monitoring and assessing the situation daily and we are taking a considered, risk-based approach to managing our response and actions.Please consult with your recruitment coordinator if you have questions relating to your personal circumstances.
New Federal government legislation - the Putting Members’ Interests First Bill – will come into effect on 1 April 2020. Building on the Protecting Your Super Package 2019, this legislation is in addition to the Protecting Your Super Package (PYSP) legislation which was designed to protect members' super savings from unnecessary erosion by insurance premiums.The PMIF legislation will prevent super funds from providing automatic (known as ‘opt-out’) insurance to members who:are under 25 years old and begin to hold a new product on or after 1 April 2020, orhave an account balance under $6,000.The legislation will force funds to cancel insurance cover for members with balances of less than $6,000, unless you as the member communicates to your fund in writing that you wish to keep your insurance cover. This could mean that you – or someone you know – may no longer be covered in the event of claim.If you have recently received communication from your super fund, you are encouraged to review it. Please ensure that you check the email address you have registered with your super fund – including your Junk mail folders – and review any messages you might have received.You can read more about these PMIF changes at Sunsuper here or contact your superannuation fund if you are with another provider. You should consider your personal circumstances before making a decision.
What is your name, job title and duration of time with WorkPac?Lis Kelemete – Business Centre Manager Townsville – 10 years in July. Tell us about yourself – Who is ‘Lis Kelemete’? I’m of proud Polynesian descent and my parents migrated from Western Samoa to Mt Isa Qld in the early 70s. Born in Mt Isa, we moved to rural Clermont in Central Queensland when I was 3 and lived there for 16 years. Went to an all-girls boarding school in Yeppoon, University in Mackay for 2.5 years before settling in Townsville where I have been for 17 years. I am happily married with 3 children (aged 10/12/14) who have taught me so many lessons that I’ve been able to use in my everyday life. The most important lesson being a mother has taught me? How to make the horse drink the water!When I’m not at work or in denial about having a social life, I’m at home enjoying family life, attempting to keep fit and play Women's Grid Iron. I love RnB and listening to podcasts on personal development and currently listening to the ‘The Leadership Dojo’. Tell us about your role as a Business Centre Manager. What does a typical day look like in your role? I always start my mornings off with a morning update/email to my team covering off clear team goals, the days agenda of outstanding vacancies and open the floor for any questions or follow-up the team may have for me and the day naturally rolls on from there. I often like to share motivational and inspirational quotes with my morning updates/emails because I’m an avid believer in the power of ‘Language’ because there is power in the words themselves. One quote could be someone's life mantra or change to someone's day to remind them of their abilities!As a leader; you’re only as strong as your team and as a result, when you get the internal culture right, and you empower them forward; the result will always be a success. Take us on a journey through your career. How did you end up on this path and how did you get to where you are today?Before I entered recruitment, I came from a fashion retail background in management where I had been since I was 19 whilst studying. Being in a position of management, I discovered quickly that I enjoyed recruiting and headhunting people to complete my staff. So I started to look at recruitment vacancies, and it unfolded from there.I entered WorkPac as a Recruitment Coordinator in late 2009 and it was a trajectory of work projects throughout my career that really gave me the opportunity to demonstrate my skill set, strengths and leadership.This inevitably enabled a positive but diligent progression over 7 years from a recruiter to an Account Manager, to a Business Development Manager and now Business Centre Manager. I continue to love what I do for a brand and company that I wholeheartedly believe in.I love the competitive aspect of recruiting and selling. Every role presents its own unique set of challenges – you determine the outcome. What do you enjoy most about your career/current role? What drives you and keeps you coming into work every day? The variability of my job is what gets me up in the morning. Each day presents unique challenges, and I am driven by the ownership and absolute autonomy WorkPac give me on my responsibilities. No day is the same, recruitment is always changing and evolving so for me; every day is an adventure! Tell us about some of your most memorable career highlights and achievements. Being awarded 2018 Business Centre Manager of the year – Receiving National recognition amongst fellow high achievers was a pinnacle point of my career and the silver lining to an exciting but nail-biting rollercoaster journey.2019 - Our Townsville Business Centre & my team were the inaugural champions of ‘Social responsibility’ within the WorkPac business.I think the importance of giving to others creates so much meaning to life and that meaning never comes from what you get, it comes from what you give. It’s not what you can do for yourself; it’s about how we can better the lives of others particularly those in our direct community that we know or we get to know. It creates a ripple effect and our team continue to exemplify this well within our community engagement. What do you like most about being part of the WorkPac family? What makes WorkPac a great place to work?I thrive on effective collaboration and communication and WorkPac conductively provides this. I work in a great collaborative environment and there is a genuine spirit of cooperation and shared goals from my team and our North Qld region that all revolve around helping each other and chasing our common goals. We support each other and work together to create feedback and make our ideas a reality. How has WorkPac enabled you to grow?My journey with WorkPac has taught me never to second guess my capabilities. Don’t hold back because your strengths will add value to any situation. What are some barriers you’ve faced in your career and/or life, and how did you overcome them? Making the tough decision to job-swap with my husband to focus on building a career whilst ensuring our children still had one of us caring for them around the clock. This was inevitably my husband for 8 years!..….Hats off to stay-at-home dads!As the sole breadwinner for our family; I entered the recruitment industry in Mackay working for a different recruitment agency in the middle of the GFC and was paid monthly whilst still actively breastfeeding! My toilet breaks were pumping any excess milk to store and freeze for my son. My role was 360/end-to-end recruiting and it was important for me to show I was 100% committed so I ensured I was always the first person at work and the last one to leave.Without my husband's unconditional support for my career and equality; I wouldn’t have the current career satisfaction that I do today. Based on your experience, what advice would you give other women looking to pursue a successful and fulfilling career? That when opportunities arise; your default response should be “YES”. Sometimes things may not work out but if you are always being open to ideas and opportunities; this can only lead to progress. Can you name a woman that has been a mentor or inspiration to you? Why?The most influential woman in my life goes without saying, and that is my mum. She has always taught me to work hard but most of all; just to be a good human being BUT never ever forget to laugh and have fun. As a child; she sacrificed so much for my siblings and I; working numerous jobs round the clock whilst still managing to support us all through all our sporting and extracurricular activities all because she wanted us to learn teamwork; make friends and have a fun childhood. I can always count on her to make me genuinely laugh (or, in other cases, to laugh at!) What is your favourite quote?“Leadership isn’t about taking people where they want to go; it's about taking people where they need to go. And there’s a difference”~ Tony Harrington What does success mean to you? Success to me is having faith in your abilities and appreciating ALL the baby steps it takes to make a leap forward. I believe in courage, perseverance and laughter in being the creator of your own success – because if you love what you do and do what you love – the by-product is success! Align yourself with co-dreamers; people who understand and support your dreams and aspirations. Could you share a reference or link to an inspiring book, movie, blog or video you enjoy that you think would inspire other women?What it takes to be a great leader - by Rosalind Torres - Ted Talks What are some of the biggest lessons you’ve learned in your career and/or life? Embrace error or ‘fail forward fast’; don’t dwell on your mistakes but learn from them (and don’t make the same one again) What are you looking to achieve next in your career and/or life?Ultimately, I’ve grown so much in my WorkPac career in the last 9.5 years and my aim is to always strive for continued growth and opportunities where I can build on my success in the business. What does International Women’s Day mean to you?International Women's day is a testament to the women we know, love and aspire to be. I aspire to be the person my daughter looks up to; that she may never be afraid to be a ‘game-changer’ and be fearless in all her pursuits. This year's theme is #eachforequal.Please share your thoughts on how each of us can help move the world towards a more equal world for women (in business and in life)? I believe its important to create an inclusive and dynamic environment in all aspects of life whether it be in the workplace, school/college, sports, whatever the organisation or group; it has to be ensured that everyone has got an equal opportunity to succeed. And this starts with you. International Women’s Day is celebrated on the 8th of March every year. Click here to learn more about International Women’s Day.
What is your name and job title?Tiphanie Whitmore - Recruitment Manager How long have you been at WorkPac for?10 years. I started at WorkPac when it was founded, then worked elsewhere for 6 years before returning to WorkPac in 2012. This year will be my 8th year back at WorkPac. Tell us about yourself – Who is Tiphanie Whitmore? My interests are extensive, but travel is my passion. Outside of that, I'm your average working woman, doing my stuff on the weekend, running the house, raising teenagers and forever attempting the elusive task of finding time for me. I had foregone a lot of travel in my younger years, so now I'm working for travel and life experiences. Tell us about your role as a recruitment manager. What does a typical day look like in your role?I oversee three teams, so I spend quite a bit of time deep-diving into our processes and reporting results to seek more productive ways for our teams to operate. I strive to be armed with information and insights so there is transparency within our team to ensure we are continually delivering a quality product at all times. I try my best to ensure that our recruiters and mobilisation officers have every tool available to set them up for success. At the end of the day, it's about getting results and making sure vacancies are getting filled, and our people are mobilised on time, whilst building and maintaining a positive team culture. Take us on a journey through your career. How did you end up on this path and how did you get to where you are today?My career at WorkPac started when I moved to Perth in 1997 from Karratha with a young child in tow. There, I applied for a receptionist position and was offered the role. This was my introduction to the recruitment industry, and it happened to be with a small recruitment agency owned at the time by Phil Smart. Phil later offered me a role with WorkPac to help create their systems and to get the first WorkPac Business Centre based in Leederville quality assured. I used the knowledge I had acquired from previous experience, which included setting up an Electrical Motor Rewinding business in Karratha with my then husband.Due to my domestic situation, I had a really flexible work arrangement which allowed me to be a mum and enabled me to continue to work in the business. I’ve job shared, worked part-time and full time at WorkPac.For 23 years, I’ve always worked in the recruitment industry. Aside from being a recruiter, I’ve had a diverse range of experience spanning from Business Centre Administration Manager, Quality Manager, Operations Manager and various team leader roles, covering training, quality systems, shutdown recruitment and most recently leading the mobilisation and recruitment teams for WorkPac’s Rio Tinto Project Services business.23 years of experience has allowed me to share the knowledge to do what I do now. What do you enjoy most about your career/current role? What drives you and keeps you coming into work every day?Showing people how to be successful in the business, and most importantly, you need to get a buzz out of recruiting people into roles, because it changes peoples lives. Tell us about some of your most memorable career highlights and achievements.My most memorable achievement was when I first hit my first large recruitment drive in a very candidate tight market. At the time in Western Australia, we were experiencing a mining/construction boom within the iron ore sector, and the labour pool was virtually non-existent. Being able to get 100+ people placed at that point in a labour tight-market was a big achievement for me.This taught me how valuable relationships and word of mouth can be for referrals. The trust that people instil in you to look after their employment needs certainly created a sense of pride and responsibility. What do you like most about being part of the WorkPac family? What makes WorkPac a great place to work?Freedom with responsibility. When people realise the opportunity, this business does allow you to meet or exceed your goals, it’s all up to the individual. How has WorkPac enabled you to grow?The great mentoring I've had through the years. I’ve been privy to excellent mentors and have been very lucky to work with and for the directors of the business. Throughout that journey, I've worked with really fantastic business development managers and I’ve learnt a lot from some of the women in this business. I regularly sense-check myself with my trusted advisors, and that ability to reach out is invaluable. I learn through action and observation. Not through textbooks, but by seeing people in action. What are some barriers you’ve faced in your career, and how did you overcome them? If there’s a problem, you have to be solutions focused. If you’re solutions-focused and you encourage the team around you to be solutions-focused, that’s the only way you can knock down barriers. Based on your experience, what advice would you give other women looking to pursue a successful and fulfilling career? Learn balance. Learn that you are not indispensable and don’t let past adversity prevent you from taking leaps of faith. Facing adverse situations and conquering them will get you to where you need to be, and without knowing it, you will be faced with opportunities you never thought possible. Have faith! Can you name a woman that has been a mentor or inspiration to you? Why?In the early days, I worked in a predominantly male environment, and most of my mentors were males; however, WorkPac has become a very female-centric company in recent years, full of inspiring and driven women.I really enjoy the underdog stories – the stories that inspire me the most are the ones where they’ve had a to overcome true adversity like JK Rowling or Oprah. I find these stories very inspirational as these women are boundary breakers. What is your favourite quote?‘Motivation is like showering – you have to do it daily’. – Zig ZiglarI believe you have to be passionate. Whatever it is you do, you have to love it and own it! What does success mean to you? Seeing people around me achieving success and reaching their goals (whatever they may be) then my success will come. Could you share an inspiring book, movie, blog or video you enjoy that you think would inspire other women?When we first started at WorkPac, Phil Smart gave us a book called ‘Skill with People’. It’s a little blue book with probably no more than 40 pages. It's not a novel and its not a new revelation. The book brings things back to the basics and knowing the basics of how to deal with people. When you're in the service business, this skill is essential. You don’t need encyclopedias or textbooks to learn this stuff, you just need to master the basics of dealing with people. I was given that book at a very young age, and I’ve carried it with me through my life.A particular section of the book has always resonated with me – ‘The sweetest sound to someone is hearing their own name. Remember it’.To find something that influences you, you really need to go on your own individual discovery. You need to be forever reading, watching and observing. There is a plethora of resources out there to grab inspiration from so learn to become inquisitive. What are some of the biggest lessons you’ve learned in your career and/or life? The best way to impart knowledge and to get people to understand why we do certain things the way we do them is always giving the ‘why’. And believe me, there’s a lot of whys in the recruitment business. Take people on a journey to explain the ‘why’. What are you looking to achieve next in your career and/or life?Life experiences. I’m at the point now where what I want to achieve is to have more life experiences, and my career is going to allow me to do that. What does International Women’s Day mean to you?I do like that women can come together and learn from each other through International Women's Day. Bringing people together is a sure way of women learning from one another. Women love the relatability of being able to talk to one another and share stories, and what a forum to do this. This year's theme for International Women's Day is #eachforequal.Please share your thoughts on how each of us can help move the world towards a more equal world for women (in business and in life)? Women need to know what their value is and make sure they take personal accountability to ensure their value is being recognised, both in their career, in their role as parents and personal life. We tend to not be very good at that. Women need to know their value and worth and not be afraid or ashamed to be recognised for that. International Women's Day is celebrated on the 8th of March every year. Click here to learn more about International Women's Day.
Need to get in touch with us over the Christmas period?Please see the full list of Business Centre closure dates for the Christmas period below. For any urgent matters, please call us on 1300 967 572 and your call will be directed to the nearest open Business Centre.For information on payroll processing dates over the upcoming public holidays, check out our recent blog post here. QUEENSLAND/NTWorkPac BiloelaOnly Closed from 25th Dec - 29th Dec & 1st JanWorkPac BlackwaterClosed 23rd Dec - 5th JanWorkPac BowenClosed 23rd Dec - 5th JanBMA Project ServicesOnly Closed from 25th Dec - 29th Dec & 1st JanWorkPac Brisbane NorthOnly Closed 25th - 29th Dec & 1st - 5th JanWorkPac Brisbane SouthOnly Closed 25th - 29th Dec & 1st - 5th JanWorkPac CairnsClosed 23rd Dec - 5th JanWorkPac EmeraldClosed 23rd Dec - 5th JanWorkPac Group Service CentreClosed 23rd Dec - 5th JanWorkPac GladstoneOnly Closed 25th - 29th Dec & 1st - 5th JanWorkPac Gold CoastClosed 23rd Dec - 5th JanWorkPac MackayOnly Closed from 25th Dec - 29th Dec & 1st JanWorkPac MoranbahOnly Closed from 25th Dec - 29th Dec & 1st JanWorkPac Mt IsaClosed 23rd Dec - 5th JanWorkPac Sunshine CoastClosed 23rd Dec - 5th JanWorkPac ToowoombaClosed 23rd Dec - 5th JanWorkPac TownsvilleClosed 23rd Dec - 5th JanDarwinOnly Closed from 25th Dec - 29th Dec & 1st JanNEW SOUTH WALES/ACTWorkPac CanberraClosed 23rd Dec - 5th JanWorkPac Coffs HarbourClosed 23rd Dec - 5th JanWorkPac Dubbo and Central WestClosed 23rd Dec - 5th JanWorkPac GunnedahClosed from the 25th Dec - 5th JanWorkPac Hunter ValleyOnly Closed from 25th Dec - 29th Dec & 1st JanWorkPac NewcastleClosed 23rd Dec - 5th JanWorkPac Sydney, ParramattaOnly Closed 25th - 29th Dec & 1st - 5th JanWorkPac Sydney, NorthClosed 23rd Dec - 5th JanWorkPac Sydney, WollongongClosed 23rd Dec - 5th JanVICTORIA/SOUTH AUSTRALIAWorkPac MelbourneClosed 23rd Dec - 5th JanWorkPac DandenongClosed 23rd Dec - 5th JanWorkPac AdelaideOnly Closed from 25th Dec - 29th Dec & 1st JanWorkPac Roxby DownsClosed 23rd Dec - 5th JanWorkPac WhyallaClosed 23rd Dec - 5th JanWESTERN AUSTRALIA/NTWorkPac BunburyClosed 23rd Dec - 5th JanWorkPac KarrathaClosed 23rd Dec - 29th Dec & 1st JanWorkPac KalgoorlieClosed 23rd Dec - 5th JanWorkPac NewmanOnly Closed 25th - 29th Dec & 1st - 5th JanWorkPac PerthOnly Closed 25th - 29th Dec & 1st - 5th JanWorkPac Port HedlandClosed 23rd Dec - 5th JanWorkPac RockinghamClosed 23rd Dec - 5th JanRio Tinto Project ServicesOnly Closed 25th - 29th Dec & 1st - 5th Jan
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