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  • South East QLD - Southern Suburbs & Logan
  • Casual
  • $35.00 p/hour
  • $35 per/hour + penalties
  • Immediate start
  • Casual to permanent opportunity

 

About the Client
A dynamic and innovative freight and logistics company, this organization delivers industry-leading solutions for businesses across Australia and the globe. They specialize in streamlining supply chains with a commitment to reliability, efficiency, and exceptional customer experiences. Their dedication to operational excellence and forward-thinking technology makes them a leader in the industry.

What You Will Be Doing
As an Administration/ Customer Service Officer, you will join a collaborative and detail-oriented team, playing a vital role in ensuring seamless operations and excellent customer interactions. You will be required to work 8am-4pm Monday to Friday.

Your responsibilities will include providing outstanding customer service, managing bookings, addressing inquiries and supporting the team with various administrative tasks. You will work closely with customers and internal teams, ensuring accurate data management, on-time communication, and first-class service delivery. Key duties include:

  • Building and maintaining positive relationships with clients through exceptional customer service.
  • Handling customer inquiries and resolving issues effectively.
  • Managing bookings and tracking freight schedules.
  • Performing administrative tasks, including maintaining accurate data and records.
  • Collaborating with internal departments to ensure smooth processes.
  • Prioritizing workload during busy periods to meet deadlines.
  • Acting as a problem-solver by identifying and implementing process improvements.

 

What You Will Need

  • Proven customer service and administration experience preferably in the logistics/transport industry (advantageous)
  • Previous experience using systems such as Microsoft Office Suite, and freight software platforms.
  • Strong communication skills, both written and verbal.
  • Excellent time management and organizational abilities.
  • The ability to work well independently and in a collaborative team environment.
  • Good problem solving skills

 

Whats in it for you?

  • Opportunity for progression
  • Great workplace culture
  • Overtime paid at penalties

 

Click on the apply button or for more information contact:

Ash Koehler - Recruitment Coordinator
Phone: 0447 793 747
Email: ash.koehler@workpac.com
Job Reference Code: BSINDJ2025133047

 

About WorkPac

WorkPac is Australia’s largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

Equal Employment Opportunity

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.

Ready to apply?

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Job Reference IDBSINDJ2025133047

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Recruitment

Our recruiters will review your application against our clients needs and may contact you to go through our recruitment process. This may include an interview, reference checks, pre-employment medicals, verification of documents including tickets/licences and right to work in Australia.

Mobilisation

Once the client has approved your application, you will commence our mobilisation process. The requirements of your mobilisation may differ depending on the job and industry. Your dedicated recruiter and/or mobilisation officer will step you through the process.

Employment

We are here to support you during your employment with WorkPac. If you have questions relating to your pay, safety, PPE, training or other opportunities, please reach out to your dedicated recruiter.

Customer Service Officer
  • South East QLD - Southern Suburbs & Logan
  • Casual
  • $35.00 p/hour

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