Strata Manager

Job Title: Strata Manager

Location: Perth, WA, Australia

Roster: Monday to Friday

About the client:

Our client is a respected leader in Strata Management, supporting residential and commercial communities across Western Australia. With a strong focus on service excellence, communication, and community wellbeing, they pride themselves on delivering reliable, people-focused management to a wide variety of strata properties. Their team is known for its long tenure, supportive culture, and commitment to maintaining high standards while having plenty of fun along the way.

The Role:

We are seeking a proactive and people-focused Strata Manager who can balance deadlines, clients, and the occasional curveball all while keeping their cool on the phone. The ideal candidate will have experience in property management, strata management, or a related real estate field, and will thrive in a role that blends relationship management, problem-solving, and portfolio coordination.

This position requires someone who enjoys meaningful interactions, believes in doing great work, and values both team culture and community outcomes. You will be supported by an experienced team while managing a portfolio of strata properties across WA, ensuring smooth operations, compliance, and customer satisfaction.

Key Responsibilities:

• Serve as the primary contact for owners, councils, residents, property managers, contractors, and other stakeholders.
• Manage and coordinate AGMs, providing guidance and support (full training provided if you're new).
• Oversee day-to-day portfolio operations, ensuring issues are actioned promptly and professionally.
• Act as the voice of reason and trusted advisor when challenges arise.
• Organise repairs and maintenance from routine works to unexpected issues (yes, even the kitchen sink if it's in the residents lounge!).
• Maintain compliance, documentation, and accurate records across your portfolio.
• Foster strong relationships that support long-term client satisfaction and retention.
• Work collaboratively with an experienced team to ensure high-quality outcomes for all stakeholders.

Essential Skills and Experience:

• Experience in Strata Management, Property Management, or the Real Estate industry.
• Demonstrated ability to manage multiple deadlines and stakeholder expectations.
• Strong communication and customer service skills, with a calm and solution-focused approach.
• Ability to assess issues, organise repairs, and coordinate with contractors efficiently.
• Solid time management, attention to detail, and portfolio management capability.
• Confidence in running meetings, handling enquiries, and guiding clients through processes.
• Ability to work both independently and as part of a collaborative team.
• Commitment to delivering high-quality service and continuous improvement.

How to Apply

Click on the Apply button or for more information please contact:

WorkPac Principal Consultant: Call Kayla Royal on 07 4979 8631 or email Kayla.Royal@WorkPac.com quoting the below reference number.

Job Reference Number: 764J202586035

About WorkPac

WorkPac is Australia’s largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

Equal Employment Opportunity

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.