Welfare Group Support Officer

Highlights

• $40.68 Per Hour + Penalties
• 8:00AM 5:00PM | Monday Friday
• Darwin Area

About Our Client

Our client is currently delivering emergency response efforts to various communities across the Territory and requires a surge workforce to support critical human welfare initiatives, while also maintaining ongoing public service commitments.

Candidates holding valid working rights (RTW) may be considered on a case-by-case basis, subject to client review.

What You Will Be Doing

Successful candidates will be responsible for supporting operations within evacuation and welfare centres, including assisting members of the public during flood-related events and other emergencies. The role requires strong communication skills, with the ability to interact fluently in English while helping individuals complete necessary forms and documentation. Candidates will also work collaboratively with staff to patrol centre grounds, monitor behaviour, and contribute to maintaining a safe and supportive environment.

A key aspect of the role involves assisting people who may be distressed after losing homes or belongings, where empathy and conflict resolution skills are highly valued. Additionally, candidates will engage with members through activities such as games to help create a welcoming atmosphere, while also undertaking administrative and data entry tasks. This role supports the Northern Territory Governments welfare response to emergencies, with a seasonal workload that varies depending on the number of DRFA events, requiring flexibility and responsiveness during peak periods.

What You Will Need

• Ability to manage difficult or frustrated members, using conflict-resolution and de-escalation strategies while maintaining service standards.
• Working With Childrens Check
• NT Drivers Licence & Reliable Car. (Willingness to travel across the Northern Territory, including remote locations, sometimes in response to emergency events)
• Admin Project Administration & Logistics Officer Skills

Whats In It For You?

• Travel, Accommodation and Meals Assistance.
• Making a big difference within the community.

Apply Now

• Click onto the apply button. For more information contact:
• Sophie Nicholas (08) 9591 0344
• Sophie.Nicholas@WorkPac.com
• Rockingham Industrial
• Reference number D.INDJ2026151226

About WorkPac

WorkPac is one of the largest workforce solutions businesses in Australia, backed by over 25 years of proven success. We offer tailored, end-to-end solutions in recruitment, skills and career development across diverse sectors, including Mining, Construction, Industrial, Engineering, Healthcare, Social Care and more.

Equal Employment Opportunity

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.