Customer Service Supervisor
About the Role:
WorkPac are currently seeking a Customer Service Supervisor to join our client in their Prestons Office. This position will be a Monday to Friday roster, initially six months in duration with a potential for permanency for the right applicant. Reporting to the Branch Manager the role manages the area allocated to increase opportunities for the service, part sales and preventative maintenance agreements to the materials handling and transport industries.
Duties and Responsibilities:
Oversee major customer workshop and field repairs
Liaise with customers as required
Compile quotations and generate workshop customer repairs
Educate team members on major customer requirements and needs
Ensure associated targets are met regarding Service Agreements, Quotations and meetings/calls
Skills and Experience:
Mechanical/Electrical Trade Certificate (Preferred)
Ability to prepare quotes for overhauls and repairs
Material handling experience
Ability to read and interpret spare parts and service manuals
Demonstrated presentation and sales skills
Strong customer focus and ability to achieve sales targets
Current C Class Drivers Licence
Must be either an Australian Citizen or a holder of an Australian permanent residency visa to be eligible to apply for this position
Job Reference Number: NEWCIJ202193940
How to Apply:
Click on the Apply button or for more information please contact:
WorkPac Recruitment Co-ordinator: Mikaela Hammermeister on (07) 4800 3701 quoting the above reference number.
About WorkPac
WorkPac is Australias leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the countrys leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.
At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.
Job title: | Customer Service Supervisor |
Contract type: | Contract |
Location: | Sydney, Sydney - Parramatta & Western Suburbs |
Industry: | Admin/Customer Service/Support Transport, Shipping, Logistics |
Job expiry: | 2021-06-27 |
Reference: | NEWCIJ202193940 |