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Customer Service Supervisor

About the Role:

WorkPac are currently seeking a Customer Service Supervisor to join our client in their Prestons Office. This position will be a Monday to Friday roster, initially six months in duration with a potential for permanency for the right applicant. Reporting to the Branch Manager the role manages the area allocated to increase opportunities for the service, part sales and preventative maintenance agreements to the materials handling and transport industries.

Duties and Responsibilities:

  • Oversee major customer workshop and field repairs

  • Liaise with customers as required

  • Compile quotations and generate workshop customer repairs

  • Educate team members on major customer requirements and needs

  • Ensure associated targets are met regarding Service Agreements, Quotations and meetings/calls

Skills and Experience:

  • Mechanical/Electrical Trade Certificate (Preferred)

  • Ability to prepare quotes for overhauls and repairs

  • Material handling experience

  • Ability to read and interpret spare parts and service manuals

  • Demonstrated presentation and sales skills

  • Strong customer focus and ability to achieve sales targets

  • Current C Class Drivers Licence

  • Must be either an Australian Citizen or a holder of an Australian permanent residency visa to be eligible to apply for this position

Job Reference Number: NEWCIJ202193940

How to Apply:

Click on the Apply button or for more information please contact:

WorkPac Recruitment Co-ordinator: Mikaela Hammermeister on (07) 4800 3701 quoting the above reference number.

About WorkPac

WorkPac is Australias leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the countrys leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Customer Service Supervisor
Contract type: Contract
Location: Sydney, Sydney - Parramatta & Western Suburbs
Industry: Admin/Customer Service/Support Transport, Shipping, Logistics
Job expiry: 2021-06-27
Reference: NEWCIJ202193940

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