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I & T Manager

About the Position:

In partnership with our leading Security and Resource Client, WorkPac is currently seeking an experienced Inspection and Testing Manager for a full time, permanent opportunity based within Dingley Village. Reporting to the Fixed Service Manager you will deliver EBIT, Revenue, Gross Margin, and Overhead Cost targets within policies for the Fire I&T business activities of the Melbourne Metro business, managing the Mechanical I&T staff, Electrical I&T staff and subcontractors engaged for I&T works.

Responsibilities will Include:

  • Deliver EBIT, Revenue, Gross Margin, and Overhead Cost targets within policies for the Fire I&T business activities of the Melbourne Metro business, managing the Mechanical I&T staff, Electrical I&T staff and subcontractors engaged for I&T works.

  • Manage the deployment of Standard Work, EH&S and Process Improvement practices that provides for effective field force performance, customer quality service delivery and management, margin achievement, contract retention and compliance.

  • Maintain a workforce that will meet & exceed customer service needs of the business.

  • Deliver first class service to all customers at all times whilst continually meeting the requirements outlined within the business and agreed contracts

  • Establish and maintain systems that provide feedback from customers and the organisation on satisfaction with service provision

  • Develop a team-based culture within the team that accepts change initiatives.

  • Implement strategies that improve employee satisfaction and demonstrate progress.

Skills and Experience Required:

  • Demonstrated experience managing teams of Operational Technicians and Subcontractors

  • Prior Experience within Fire Industry, Security or Similar- Highly Regarded

  • Experience especially with management of a team that needs to obtain a high return from field force activities, quality service delivery in compliance with customer contract conditions (preferred)

  • Experience increasing customer base/market share through excellent customer service

  • Ability to Develop and implement clear process for the management of work

  • Leading by example by actively enacting a culture of accountability, integrity, client awareness, team spirit, ownership, and reliability in a positive, energetic and enthusiastic manner

  • Promote a safe and healthy environment

  • Work closely with other business functions and stakeholders to ensure effective participation and communication on resolving customer and employee issues

  • Experience in P&L Management, Forecasting and budgeting - Mandatory

  • Current Drivers Licence -Mandatory

Job Reference Number: 7094J202314076

How to Apply:

Click on the Apply button. For more information please contact: WorkPac Principal Consultant: Rebecca Ross (02) 4927 7766 quoting the above reference number.

About WorkPac

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Indigenous people.

Job title: I & T Manager
Contract type: Full Time
Location: Melbourne, Melbourne - Bayside & South Eastern Suburbs
Industry: Management I.T. & T
Job expiry: 2023-02-16
Reference: 7094J202314076

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