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Travel Officer - Mining

  • Located in Perth CBD - Central Park

  • Competitive Rate

  • Immediate Start

About the Role:

WorkPac are currently seeking an experienced customer service officer, supporting the safe and efficient movement of Rio Tinto personnel across the Pilbara region. Our ideal candidate is motivated by a fast-paced and dynamic work environment & is committed to delivering a high level of customer service. The role is located at Rio Tinto, Central Park Perth on a Monday to Friday roster, 8hr days. This role will be a 12-Month duration, with the possibility of extension & conversion to WorkPac FTE after 12-Month's with the team.

Duties and Responsibilities:

  • Coordinating travel bookings for flights, accommodation, and vehicles, using Inflight, Concur, RTTMS

  • Providing support to RTIO personnel with travel-related queries or feedback via phone or email

  • Providing reliable and service-focused communication and engagement with internal and external stakeholders

  • Auditing/Reporting to troubleshoot processing errors, identify training opportunities and process improvements

  • Supporting the Offshore Travel Team with queries, queue-management, & processing requests via RTTMS

  • Managing flight and accommodation discrepancies and resolving errors

  • Manifesting charter flights with stakeholders

  • Cross-team training and support across the RTIO travel team

  • Inbox management

  • Rotational emergency after-hours support

About You:

  • Strong commitment to delivering a high level of customer service

  • Ability to meet strict deadlines & excel in a high performing team

  • Good problem-solving skills & attention to detail

  • Ability to multi-task & strong time-management

  • Ability to work collaboratively with all team members or work autonomously, as required

  • Strong written & verbal communication

  • Experience with Rio Tinto systems - Inflight, RTTMS, SAP, Concur (preferable)

  • Microsoft office skills - MS Word, Excel, Outlook

  • Current Australian Drivers Licence

  • Full Working Rights in Australia

Additional Benefits & Information:

  • 5:2 roster, located in Perth CBD

  • Vibrant, inclusive & supportive team culture

  • Conversion to WorkPac Full Time Employee after 12-months in the role

  • Training and role-based development opportunities

  • Team building events

  • Team recognition awards for living the Rio Tinto Values

  • Annual development plan & performance review

  • Career development opportunities

  • Site visits across the Pilbara region

  • Networking opportunities with key stakeholders

  • Wellbeing initiatives, including Peer Support/EAP

  • Onsite parking on weekends/public holidays

Job Reference Number: 7469J20232784

How to Apply:

Click on the Apply button or for more information please contact:

WorkPac Principal Consultant: Brooklyn Patroni on (07) 4969 4747 or quoting the above reference number.

About WorkPac

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Travel Officer - Mining
Contract type: Casual
Location: Perth
Industry: Administration Administration
Job expiry: 2023-02-24
Reference: 7469J20232784

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