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FREE - Resolving Conflict

Poorly handled conflict can affect both employees and customers and therefore the organisations bottom-line. This module is for anyone that works in a team, interacts with customers, or is a people leader, and wants to learn about identifying the source of conflict and to manage and resolve conflict quickly with professionalism.

Poorly handled conflict can affect both employees and customers and therefore the organisations bottom-line. This module is for anyone that works in a team, interacts with customers, or is a people leader, and wants to learn about identifying the source of conflict and to manage and resolve conflict quickly with professionalism.