• Competitive Rates

• Immediate Start Available

• Monday to Friday Roster

About the Role:

WorkPacare currently seeking an experienced Administrator to join our client based in South East Melbourne. The key focus of this role will be coordinating with customers and service technicians to support the Administration of their service and repair needs.

Key Responsibilities Will Include:

• Directly coordinating and planning the daily activities and work of all Field Service Technicians

• Scheduling daily and in advance all work to technicians and or additional equipment for reactive and planned calls to ensure first time fix

• Adhering to national standard processes and or customer bespoke processesfor daily activities including a first call resolution mindset where applicable on all inbound/outbound calls/emails, customer retention, customer disputes, scheduling, invoicing, purchasing, portal management, call logging and contract data management/integrity.

• Assessing and solving problems and remedying underlying cause to reduce or remove recurrence.

• Provide support to colleagues and work collaboratively with all stakeholders to improveandenhance activities as customer and business requirements change.

Skills and Experience Required:

• Prior experience in a fast-paced administration position

• Excellent verbal and written communication skills????

• Strong time management skills and high attention to detail

• Proactive attitude

• Proficiency in MS Office Suite

• Current drivers license and own reliable vehicle

• Rights to work in Australia

About WorkPac:

WorkPac is Australia???s leading, privately owned recruitment provider to the mining, construction, engineering, oil and gas and healthcare sectors. We are proud to partner with some of the country???s leading companies to deliver rewarding career opportunities. Looking after our employees is important to us. Through our myrewards platform, we offer benefits from retail rewards through to financial, health cover, insurance, superannuation services and more.

Apply Now

Click on the Apply button or for a confidential discussion please contact:

Principal Consultant: Bella Mason via Contact Number 08 9201 6268quoting the below Reference Number
Job Reference Number: 7094J202314840

Please be aware that proof of COVID-19 vaccination may apply in accordance with Public Health Orders, State Health Directions and/or site-specific Health and Safety requirements.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Indigenous people.