Administration Support Officer

• Part time role - 3 days per week

• Adelaide CBD Based role - work until Christmas with extension possibility

• Competitive hourly rates

About the Position:

WorkPac are currently seeking an Administration Support Officer for a part time role until Christmas, with extension possibility. This role will be working within the DVA Rehabilitation Services and involves providing assistance to clients that are experiencing difficulties managing their normal activities of daily living.

Duties will Include:

• Maintain tasks for Household services claims - including claims sent through from needs assessment processes

• Performing maintenance tasks for Household Services claims and escalate as required

• Ensuring all renewals for household services are sent in accordance with relevant KPI's

• Action queries retuned from accounts teams for follow ups

• Handling and responding to inbound telephone and written enquiries in accordance with relevant KPI's

• Referring household services claims to appropriate specialists

• All administrative tasks as required

Skills & Experience

• Confidence and drive to work independently or under limited guidance, and the capacity to learn new tasks and processes quickly.

• Experience with handling difficult conversations via phone

• Experience working within the Public Sector - highly regarded

• Good written and verbal communication skills and experience in dealing with internal and external stakeholders.

• Excellent organisational skills, with ability to manage own workload effectively in addition to being an effective team player.

• Good knowledge of Outlook, TRIM, Excel, Process Direct or the ability to quickly learn.

• Current C Class Driver's License or Transport

• Must be either an Australian Citizen or a holder of an Australian permanent residency visa to be eligible to apply for this position

About WorkPac

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.

Apply Now

Click on the apply button or for more information Contact:

Vanessa Thomas (07) 3715 2001| vanessa.thomas@workpac.com

Job Reference Number: 7004J202187730

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.