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Customer Service Officer

  • 12 month position

  • Monday to Friday roster, full time hours

  • Lonsdale based office location

About the Role:

WorkPac are seeking an experience Customer Service Officer for a maternity cover role with our industrial client based in Lonsdale, SA.

The Customer Service Officer will work within the Customer Service team to assist with all customer enquiries including processing orders and providing quotes for sales and ordering of industrial parts. The successful candidate will have excellent administration skills with experience in liaising with customers and product managers to ensure orders are processed efficiently. This role is for a 12 month maternity cover and is working Monday to Friday 8.30am to 4.30pm in our clients Lonsdale office.

Duties and Experience Required:

  • Provide professional verbal & written price and availability on request from internal and external customers, with prompt follow up of customer quotations

  • Ensure accurate processing of customers quotes, orders and credits

  • Liaise with Regional Team and the Parts Product Manager on any issues relating to parts sales, inventory holdings or customer feedback

  • Provide information on local competitor activity

  • Manage customer back orders, and expedite overdue parts

  • Undertake other duties as assigned by management for which you are trained and skilled

  • Must have prior experience in a similar role in administration or customer service

  • Ideally hold experience within the industrial sector , mining preferred

  • Must hold full working rights in Australia

  • Must be able to complete pre-employment medical and drug and alcohol if required

How to Apply:

Click Apply Now and our Principal Consultant will be in touch.

Reference Number: 7004J202187862

About WorkPac

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, oil and gas and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding career opportunities. Looking after our employees is important to us. Through our myrewards platform, we offer benefits from retail rewards through to financial, health cover, insurance, superannuation services and more.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Customer Service Officer
Contract type: Casual
Location: Adelaide
Industry: Administration Administration
Job expiry: 2021-12-20
Reference: 7004J202187862

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