FREE - Greeting Guests

Wherever you work, the way you greet your guests can give them the most important impression of your business. This module will teach you how to correctly greet your guests in order to give them a positive first impression and make them feel welcome. Whilst the majority of the information contained in this module relates to bars, restaurants and the retail environment, there are some sections that relate to customer service in general, regardless of industry.

Wherever you work, the way you greet your guests can give them the most important impression of your business. This module will teach you how to correctly greet your guests in order to give them a positive first impression and make them feel welcome. Whilst the majority of the information contained in this module relates to bars, restaurants and the retail environment, there are some sections that relate to customer service in general, regardless of industry.